Privacy & Cookie policy


Imagine Watford Respects Your Privacy

Imagine Watford is delievred by Palace Theatre, Watford. Palace Theatre, Watford is a registered charity no. 1056950. We are committed to protecting your privacy and will only use your personal information in accordance with the Data Protection Act 1998 (DPA), Privacy and Electronic Communications Regulations (PECR), General Data Protection Regulation 25 May 2018 (GDPR) and other relevant legislation.

Our Privacy Policy is set out below: please read it with care as it describes how we will process your data.

Data Security and Storage:

We collect and store personal data that you may volunteer as part of signing up to our email list.

Personal information we is: 

  • Your full name
  • Your email address

We store personal data under strict safekeeping and confidentiality measures on secure servers operated by Watford Palace Theatre and stored securely by Dotmailer our email marketing software  provider. Dotmailers Privacy Policy can be found here

Only authorised Watford Palace Theatre staff who need to process your data will have access to it.

By disclosing your personal information to us via survey collection or online, you are giving us your consent to collect, store and process your personal information in the manner described in this Notice. The information we hold will be accurate and up-to-date within our knowledge.

While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur when it is under our control, we use our best efforts to try to prevent this.

Unfortunately, the transmission of data across the internet is not completely secure and while we do our best to try to protect the security of your information we cannot ensure or guarantee that loss, misuse or alteration of data will not occur while data is being transferred.

If you have any questions regarding the Privacy Notice or your information, please email: or write to Data Protection, Watford Palace Theatre, Clarendon Road, Watford WD17 1JZ.

We will use the information you provide to:

  • Communicate with you updates on future Imagine Watford festivals and events.

And only with your consent, provide you with information that we think may be of interest to you.

You can opt-in to receive communication about some or all aspects of Watford Palace Theatre and our work and how you wish to communicate with Watford Palace Theatre, including by email, post, telephone or text.

You can update your permission preferences or stop Imagine Watford communication at any time. You can easily do this at any time in the following ways:

  • clicking on the ‘unsubscribe’ link which is within every email we send
  • by emailing us at
  • by writing to Data Protection, Watford Palace Theatre

We will consider that your preferences last for five years unless you notify us otherwise.

Access to and deletion of your personal data held by Watford Palace Theatre:

You have the right to ask for a free copy of the personal information that we hold about you (to be supplied within one month of receiving request) to correct any inaccuracies in that information (to be corrected within 72 hours of receiving request) or to ask us to delete such records. Please direct all requests to or write to Data Protection, Watford Palace Theatre, Clarendon Road, Watford, WD17 1JZ.

You have the right to complain to the Information Commissioner’s Office if we have not been able to satisfactorily resolve a problem about our handling of your personal information. For more information about your Data Protection rights, please visit the website of the Information Commissioner’s Office at

Updated: 4 May 2018



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